Lead UX/UI Engineer

Veterans United Home Loans / 2018—Present

I contribute to the design and development of VeteransUnited.com and other brand properties, focusing on driving organic traffic conversion through our custom lead form framework.

• Built a "Care Check" survey system to gather feedback and improve customer sentiment throughout the mortgage process.
• Designed and developed various mortgage calculators.
• Created and developed several exit-intent scripts for lead generation and A/B testing.
• Contributed to and managed a component library of design elements and scripts.
• Utilized A/B testing to optimize designs and user flows, increasing conversion rates.
• Managed a team of UX/UI Engineers.
• Acted as an accessibility advocate for the company, collaborating with a consultant on regular accessibility audits.

Senior UI/UX Designer

Delta Systems / 2017—2018

I served as a Senior UI/UX Developer, specializing in WordPress and e-commerce sites. My work included developing websites for local businesses, restaurants, and festivals. As an approved vendor for the University of Missouri, I also built university websites that adhered to accessibility and brand guidelines.

• Built various WordPress plugins to meet specific client needs.
• Designed and built the custom registration system for the Missouri State Games.
• Collaborated on the True/False Film Festival’s online marketing and phone application.

Front-End Designer & Art Director

University of Missouri / 2005—2017

I worked in the central communications office under the chancellor, contributing to a wide range of projects.

• Designed and edited accessible user interfaces for websites and applications, including Admissions, Registrar, Mizzou News, and Mizzou Magazine.
• Ensured compliance with the Web Content Accessibility Guidelines (WCAG) AA standard.
• Collaborated with photographers, writers, editors, and information architects to design and produce university publications and websites.
• Built websites using content management systems, including WordPress and Cascade Server.
• Wrote and maintained documentation for developed websites.
• Trained content creators on using content management systems.
• Oversaw university branding standards and developed the Mizzou design system.
• Delivered regular presentations on design and accessibility to the campus Web Developers Group.

Graphic Designer

University of Missouri / 2000—2005

I collaborated with photographers, writers, editors, and web developers in the central publications office under the chancellor to design a variety of university publications, including annual reports, magazines, websites, posters, brochures, ads, and student recruitment materials.

Education

Bachelor of Fine Arts in Graphic Design
Missouri State University